2jl11 Privacy Policy

1 Introduction

2jl11 ("2jl11," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 2jl11 online gaming platform at https://2jl11.net (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It applies to all personal data processed by 2jl11 in connection with the Platform, regardless of the medium through which such data is collected.

This Policy should be read together with our Terms & Conditions, which are available at /terms-conditions.

2 Personal Data We Collect

2.1 Registration and Account Data

When you create a 2jl11 account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify the 21+ age requirement)
• Residential address, including barangay, city/municipality, province, and postal code
• Email address and mobile phone number
• Username and encrypted password
• Preferred language and currency settings

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements, barangay certificates)
• Selfie photographs for identity verification purposes
• Proof of payment method ownership

2.3 Financial and Transaction Data

We collect records of all financial transactions conducted through your 2jl11 account, including deposit amounts, withdrawal requests, payment method details (e.g., GCash account reference, BDO or BPI account details), transaction timestamps, and bonus redemption history.

2.4 Gaming Activity Data

We collect data about your gaming activity on the Platform, including games played, bet amounts, win/loss records, session durations, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

2.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected through cookies and similar tracking technologies as described in Section 7.

2.6 Communications Data

We retain records of communications between you and the 2jl11 support team, including live chat transcripts, email correspondence, and any feedback or complaints you submit.

3 How We Collect Your Data

2jl11 collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, and server logs when you access and interact with the Platform.
• From third parties — from identity verification service providers, payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory authorities where required by law.

4 How We Use Your Personal Data

2jl11 uses your personal data for the following purposes:

• To create, verify, and manage your 2jl11 account
• To process deposits, withdrawals, and other financial transactions
• To verify your identity and age (21+) in compliance with Philippine gaming regulations
• To detect and prevent fraud, money laundering, and other illegal activity
• To comply with our legal and regulatory obligations, including reporting to PAGCOR and the AMLC
• To provide customer support and respond to your queries and complaints
• To send you account-related notifications, including transaction confirmations and security alerts
• To send you promotional communications about 2jl11 offers and bonuses, where you have consented to receive such communications
• To personalize your gaming experience and improve the Platform
• To enforce our Terms & Conditions and other applicable policies
• To support responsible gaming initiatives, including monitoring for signs of problem gambling

5 Legal Basis for Processing

2jl11 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing required to perform our contract with you, including account management, payment processing, and game delivery.
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR reporting requirements, and tax obligations.
• Legitimate interests — processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent — processing based on your freely given, specific, and informed consent, including the sending of marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

2jl11 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue, or other competent Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 2jl11's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via the email address registered to your account.

6.4 With Your Consent

We may share your data with other third parties where you have given your explicit consent to such sharing.

7 Cookies & Tracking Technologies

2jl11 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies — essential for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game history to provide a more personalized experience.
• Analytics cookies — help us understand how players interact with the Platform so we can improve performance and user experience.
• Marketing cookies — used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

8 Data Security

2jl11 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication options for player accounts
• Regular security audits and penetration testing by independent third parties
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Comprehensive staff training on data protection and information security

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your 2jl11 login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

9 Data Retention

2jl11 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically:

• Account and KYC data — retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML regulations.
• Transaction records — retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and tax regulations.
• Gaming activity data — retained for three (3) years following the relevant gaming session, or longer where required for dispute resolution or regulatory purposes.
• Communications data — retained for two (2) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Marketing consent records — retained until you withdraw your consent and for a reasonable period thereafter as evidence of your consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

10 Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2jl11:

• Right to be informed — the right to know what personal data we collect and how we use it, as set out in this Policy.
• Right of access — the right to request a copy of the personal data we hold about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to your request within fifteen (15) business days.

11 Children's Privacy

The 2jl11 Platform is strictly intended for individuals aged 21 years and above, consistent with the minimum age for casino-style gambling under Philippine law. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

12 International Data Transfers

2jl11 primarily processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services operating in other jurisdictions.

Where such transfers occur, 2jl11 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. By using the Platform, you consent to such transfers where they are necessary for the provision of our services.

13 Updates to This Privacy Policy

2jl11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by email to your registered address and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 2jl11 protects your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes.

14 Contact & Data Protection Officer

2jl11 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, please contact our DPO:

Email: [email protected]

Subject line: Data Privacy Inquiry / Data Privacy Request

Website: https://2jl11.net

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.